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Privacy Policy

How AuroraBus collects, uses, stores and protects information across the public website and Driver Panel.

Effective: 3 August 2026Contact: info@aurorabus.eu
On this page 1. Who controls your data?2. Information we process3. Why we process it4. Services and recipients5. Retention6. Your rights7. Cookies8. Security9. Changes ← Back to AuroraBus
1. Who controls your data? 2. Information we process 3. Why we process it 4. Services and recipients 5. Retention 6. Your rights 7. Cookies 8. Security 9. Changes
01

Who controls your data?

AuroraBus operates the public website at aurorabus.eu, the AuroraBus Driver Panel and related community services. For questions or data-protection requests, contact info@aurorabus.eu.

AuroraBus is a virtual coach community. This notice describes the processing carried out through our own website and panel. External platforms such as Discord and TruckersMP operate under their own privacy terms.

02

Information we process

Depending on how you use AuroraBus, we may process:

  • Discord identity data: Discord user ID, username, display name, avatar, server membership and roles received through Discord sign-in.
  • Driver profile data: career rank, division membership, role assignments, join dates, XP, distance and activity statistics.
  • Waybill data: departure and destination, odometer values, timestamps, vehicle information, screenshots or evidence links, review decisions and reviewer notes.
  • Community and management data: support messages, moderation records, panel bans, audit logs and role-synchronisation results.
  • Technical data: session identifiers, timestamps, security logs, IP address and browser or device information where generated by the web server.
03

Why we process information

Provide the service

Authenticate users, maintain accounts, display statistics and operate digital Waybills.

Community administration

Manage divisions, career progression, Discord roles, events and staff permissions.

Safety and integrity

Prevent abuse, investigate false submissions, enforce rules and protect accounts.

Communication

Respond to support, privacy and account-related enquiries.

Processing may be based on performance of the requested community service, legitimate interests in operating and protecting AuroraBus, compliance with legal obligations, or consent where consent is specifically requested.

04

Services and recipients

Information may be handled by hosting, database and infrastructure providers solely to operate AuroraBus. Discord data is exchanged with Discord when you sign in or when the panel synchronises roles and server nicknames. Public evidence links may be hosted by third-party image services selected by the user.

We do not sell personal information. Data may be disclosed where required by law, necessary to protect users or the service, or needed to investigate serious abuse.

05

How long information is kept

  • Active account and career data is generally retained while the AuroraBus account remains active.
  • Waybills, review records and audit logs may be retained for operational history, statistics, dispute handling and anti-abuse purposes.
  • Temporary login sessions expire automatically or are deleted when you sign out.
  • Panel-ban records may remain for the duration of the ban and afterwards where needed to document enforcement.

Where a deletion request is accepted, information is removed or anonymised unless retention remains necessary for legal, security or legitimate record-keeping reasons.

06

Your data-protection rights

Subject to applicable law, you may request access, correction, deletion, restriction or portability of your personal data, and you may object to certain processing. Where processing is based on consent, consent may be withdrawn for future processing.

Send requests to info@aurorabus.eu. We may need to verify that the request relates to your account. You may also contact the competent data-protection authority, including Hungary's National Authority for Data Protection and Freedom of Information (NAIH).

07

Cookies and local storage

The website and Driver Panel may use strictly necessary session cookies to keep users signed in, protect forms and maintain security. The panel may also store interface preferences locally in the browser, such as visual or performance settings.

AuroraBus does not currently describe advertising or behavioural-tracking cookies as part of the service. If optional analytics or other non-essential technologies are introduced, this notice and any consent controls should be updated before they are enabled.

08

Security

We use reasonable technical and organisational measures such as authenticated sessions, permission checks, access logging and encrypted HTTPS connections where available. No online service can guarantee absolute security, so users should protect their Discord accounts and immediately report suspected unauthorised access.

09

Changes to this policy

This Privacy Policy may be updated when AuroraBus features, providers or legal requirements change. The effective date at the top of the page identifies the current version. Significant changes may also be announced through the website or Discord.

Questions or requests

Contact AuroraBus

For privacy requests, account questions or legal enquiries, contact us by email.

info@aurorabus.eu
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